Updated April 3, 2020
As a small business, the safety of our customers and employees is our top priority. We all need to stay healthy to carry on our services in a manner that is safe and responsible to our community. In the past 3 weeks, we have experienced a drastic change in the way our society functions in response to the growing COVID-19 pandemic. Initially, medical experts and government officials were emphasizing that the public exercise social distancing and good hygiene i.e. proper hand washing, avoid touching your face. These guidelines took a major shift when the governor of Maryland issued a stay-at-home order on April 30. This has been further reinforced by federal guidelines for distancing. On April 30, Gov. Hogan directed that "businesses must make every effort to scale down their operations in order to reduce the number of required staff [and] to limit interactions with customers". It is now more imperative than ever that we do everything possible to minimize the danger this pandemic poses to our community.
As we continue to offer our services during this time of social distancing, we will continue to implement the following procedures for our employees and how we provide you with service:
we will refrain from handshakes or close contact with customers. You may see us tip our hat, or hand on the heart. We are trying to set a good example, while also minimizing risk to both our customers and employees
employees will be constantly washing their hands throughout the day
our employees who show signs of illness will stay home
we may ask if customers or anyone at home is showing signs of illness. We want to make sure we take the necessary precautions to keep our employees safe. We need them healthy so we can continue to serve you
In addition, as a result of stricter guidelines, directives from government and our continuing effort to maintain the health of our employees, we will be making some changes to our service offering effective immediately:
general maintenance, accessory installation (such as humidifiers, dehumidiifers, thermostats), cleanings, ductwork modifications and any work not considered critical for the continuing operation of HVAC equipment will be suspended until further notice
Minimizing the impact this disease has on our society will take an effort by all of us. From washing our hands, to adjusting our habits and minimizing social gathering, to maintaining clean facilities. Individuals, families, businesses and governments share a common responsibility in doing our part to educate ourselves, supporting each other, and staying healthy. While more challenges may lay ahead, with the summer approaching, our end goal is to find constructive solutions to continue providing honest and reliable service to our community in the safest and most responsible way possible. Everyone is going to need help in the coming weeks, and while we are a business for profit, we will continuously look for ways we can help our community. This is a time we need to all work together to help one another. Please reach out to us with any questions. Be smart and stay healthy!
Cold Comfort HVAC
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WE PROVIDE OPTIONS, SO YOU CAN PICK WHAT'S BEST FOR YOU
It would be nice if we could find all the solutions to our problems in one package. Unfortunately, this is never the case. That's why we offer three different brands with one thing in common: RELIABILITY. Every product we sell, we would trust to install in our own home.
Aside from that, every family has different heating and cooling needs, different budgets and different expectations of their HVAC system. From budget friendly, to efficient, to intelligent communicating zoned system; offering a wide lineup allows us to precisely design a system that can fit your need and budget.
Rated 5-stars on Google and Yelp
Welcome to our website! There's a good chance you're reading this because your HVAC system isn't working properly, or perhaps you need HVAC installed in your home. We know it can be frustrating finding a company that is trustworthy to deal with the issue. Maybe we can help!
At Cold Comfort HVAC, we don't strive for the bare minimum. Our goal with every customer is to provide you with a unique experience: a personable one. We seek to empower our customers with knowledge and options so they can make the best choice for their needs. We also involve ourselves in our communities. Our customers include family, friends, and church members. We are a small family-owned business. We don't market ourselves to be perfect. We do pledge to you, our customers, that we will do everything we can to offer service that is honest and effective so as to provide you the best solutions tailored for YOUR needs.
What We Offer
Cold Comfort HVAC Services is a full-service residential HVAC company providing a wide range of HVAC solutions including:
Full HVAC system replacement
Water Heater Replacement
Chimney Liners for Gas Appliances
Seasonal Checkup and Maintenance
Air Purification Solutions
Humidity Control Solutions
Whether you need your current system checked out, want to add an accessory to enhance your comfort, or are looking to fully install new equipment, Cold Comfort HVAC Services has the solution for you. Contact us today to schedule your appointment!
Owner/Director of Operations